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We Want Your Feedback...
Please take a moment to complete this survey and share your experience with us. Your feedback is important and the information you share with us will help us to understand what we are doing well in supporting you and your family's needs and what we can improve to serve you better.
Who can provide feedback?
Anyone receiving services from MSCS
Family members or persons acting on an individual's behalf
Anyone who is concerned with the quality of services and supports offered by MSCS
This survey applies to all feedback in the form of praise, concerns, or complaints related to services directly provided by MSCS. If you need help completing this survey or providing feedback to MSCS, someone can be made available to assist you. Contact us at 613-831-6606 or email admin@mainstreetcommunityservices.com
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Indicates required field
Are you completing this survey as;
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A person supported by MSCS
A parent or caregiver of a person supported by MSCS
A member of the community
MSCS staff greet me/us positively and in a welcoming manner
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Always
Sometimes
Never
The location I have visited is accessible to me/us (assistive devices were accomodated, I was able to move around easily, etc.)
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Yes
Somewhat
No
Not Applicable
MSCS staff adequately understand and respond to my/our service and support requests
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Always
Sometimes
Never
Calls and emails are responded to within 2 business days or less
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Always
Sometimes
Never
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I am not a Robot.
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